Job Description

IQ PARTNERS Inc. is currently looking to hire a Branch Manager & Team Leader for our Credit Union client in The Pas, Manitoba for an exciting Full-time permanent job opportunity in which you can manage the business as if it was your own. Our client is a full service financial institution which includes personal, commercial, non-profit and investment and financial planning for the local community.


Salary: Competitive Base Salary + benefits package + additional perks


Relocation costs to The Pas, Manitoba covered by the company for the right candidate


Position Details:


  • The Branch Team Leader is the primary member advocate striving to meet the needs of our members.
  • The Branch Team Leader will be out front, clearing the path for team success.  They will manage by principle and risk mitigation, sharing information, allowing team members to make decisions and helping them achieve results by creating value for members.  The Branch Team Leader focuses on developing strong relationships and communication bridges with other teams, customers, suppliers, and other corporate groups.  They will also resolve issues within these groups, assess competitors and market opportunities, embrace new technologies and bring training and development opportunities to the team.
  • The position incumbent will contribute to the overall success of the company by providing a high level of service to all internal and external members/customers and supporting the cultural shift to a NIMBLE organization.


Primary Responsibilities:

  • Monitor regional/branch activities to ensure that quality service is provided and that work flows effectively and efficiently.
  • Monitor all branch lending activities within the branch/region to ensure credit granting is objectively and effectively evaluated, documented and secured. Review and initiate action to improve performance and ensure alignment with policy and procedures.
  • Monitor all branch deposit and wealth management activities within the branch/ region to ensure that all procedures and rules governing deposit & investment products meet regulations and guidelines. Review and initiate action to improve performance and ensure alignment with policy and procedures.   
  • Through personal leadership and example, create and develop a working environment and network of employees which encourages professional development, team achievement, productivity and professionalism.
  • Mentor, coach and develop staff to ensure sales and objectives are achieved and members receive a superior level of quality and personalized service.
  • Establish performance standards and evaluate performance monthly for staff to identify training and development needs;
  • Maintain, promote and ensure superior advisory and product services.
  • Represent the credit union in the community by participating in local business activities that will enhance the image of the organization in the trading area promoting our mission, vision and values.
  • Execute programs and maintain profitable growth to support and long term branch and regional goals and objectives.
  • Operate within all organizational policies and procedures, including lending policies and procedures. 
  • Ensure that internal controls over deposit, wealth management and lending activities are monitored and adhered to.
  • Ensure compliance with legislation, regulations and policies.


Desired Qualifications:

  • Minimum 5 years of financial industry experience.
  • Bachelor’s degree in a relevant field of study, or a combination of suitable education and experience.
  • Accreditation in Lending and/or Wealth Management.
  • Experience in leading change and change management.
  • Experience in executing operational level strategy.


Key Attributes for Success:

  • Effective leadership skills, with a strong focus on operations and business processes.
  • Ability to manage relationships in all levels of the organization, internally and externally.
  • Ability to identify risk factors in the implementation of any operational priority.
  • Ability to influence and negotiate through effective communication, fact based support and change management principles.
  • Ability to foster mutual respect among team members.
  • Ability to motivate, train and lead teams to solve problems collectively
  • Strong time management skills
  • Sound analytical thinking, planning, prioritization and execution skills.
  • Identifying key issues and risks to strategically eliminate barriers to change and strategic priority, in the areas of people, process and technology.
  • Ability to communicate at all levels with clarity and precision, both written and verbal; including presentation skills.


Job Title:
Branch Manager & Team Leader
The Pas, Manitoba
Job ID:
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