Job Description

Our client, Kids Help Phone, is hiring for a Director, Digital Experience. The Director, Digital Experience is passionate about youth mental health and is an outside-the-box thinker with a broad understanding of technology, information management, marketing and data. As a visionary champion of change, the Director will motivate the team to push the boundaries of digital experience to attract, engage, and delight internal and external audiences including but not limited to Donors, Staff, Volunteers and Youth. The Director ensures that digital experiences are engaging, audience-centred, innovative, of uncompromising quality and consistently on-brand.

The Director is charged with website user experience strategy and management for Kids Help Phone. As a leader within The Story Studio — the engine behind Kids Help Phone’s empowering, immersive digital library — this role helps solidify Kids Help Phone as the youth mental health thought leader in Canada by delivering best-in-class digital experiences for internal and external audiences. The Director combines user experience, data analysis and marketing to fuel website design, functionality, reach, conversion and optimization.

IQ PARTNERS is committed to operating an inclusive, barrier-free recruitment and selection process, and we encourage candidates of every race, gender, age, religion, identity, and experience to apply for this position. We’d be happy to provide accommodation for any candidate that requires assistance due to a disability or medical need. Please contact us at 416-599-4700 or by email at to discuss specific accommodations.

Job Title:
Director Digital Experience
Toronto, Ontario
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