Job Description

TITLE:  Inside Sales Representative       

POSITION TYPE: Salaried + Bonus       

REPORTS TO: VP Sales                  


The Inside Sales Representative’s primary role is to qualify and action incoming leads and to generate new leads for the business through outbound prospecting.  To be successful in this role, individuals must be positive and energetic, and maintain a high level of activity.  Strong relationship skills are a must, including the ability to establish immediate rapport and credibility over the phone.


  • Monitor inbound lead sources (can be web, email or phone) and action new leads by qualifying and assigning to designated Account Executives.  Conduct research as required to determine prospect vertical, geography and budget size.
  • Maintain and update prospect and customer records in designated CRM system.
  • Participate in lead generation campaigns through targeted outbound cold calls and emails.
  • Provide support to the sales team in preparing RFP responses
  • Utilize CRM to document activities.


  • Minimum 2-3 years of demonstrated success in an Inside Sales role
  • Bachelors Degree in a related field from a leading University
  • Experience in software sales will be an asset
  • Experience selling to Public Sector accounts will be an asset
  • Experience selling into US markets will be an asset
  • Experience with finance, accounting, budgeting and forecasting will be an asset
  • Ability to relate to diverse individuals across a wide range of positions from C-level to analyst
  • Strong ability to manage multiple concurrent initiatives and to remain calm under pressure


  • Professional and positive demeanor in dealing directly with customers to follow up on inside sales opportunities
  • Provide customer feedback to support channels to help drive product enhancement and servicing strategy


  • Position to be based in Burlington, Ontario
  • Flex-work options may be available


IQ PARTNERS is committed to operating an inclusive, barrier-free recruitment and selection process, and we encourage candidates of every race, gender, age, religion, identity, and experience to apply for this position. We’d be happy to provide accommodation for any candidate that requires assistance due to a disability or medical need. Please contact us at 416-599-4700 or by email at to discuss specific accommodations.

Job Title:
Inside Sales Representative
Burlington, Ontario
Job ID:
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