Job Description

The Senior Business Development Manager is responsible for driving new opportunities and selling profitable large enterprise high-value solution solutions across all sectors/ industries. 


  • Primary responsibilities include creating, articulating, and selling the full suite of the company's solutions 
  • Ability to demonstrate a deep understanding of the client's business, organization, culture, challenges, and compelling reasons to act and translate the company's services into a solution that drive revenues
  • Screens the market to identify potential large services/solution opportunities which support business objectives and drive new revenue streams 
  • Researches trends to identify new product or service opportunities for growth
  • Concludes the sale including contract negotiations with the client
  • Formulates a strategy that links into clients drivers in share of wallet within their sector and to drive efficiencies in their document processes
  • Generates innovative ideas, incorporates market data to challenge current thinking and achieve buy in from stakeholders in the development of new offerings
  • Supports Marketing with market knowledge to develop new offerings and/or improve existing ones
  • Demonstrates skilled use of financial and capital investment concepts in justifying solutions that create business value for the client 
  • Coordinates with internal departments to deliver profitable solutions within Bid Management Pursuit Process governance
  • Coaches and mentors Business Development Executives


  • Completed University Degree (Business preferred)
  • 8-12 years’ of advanced sales experience in business outsourcing services
  • Demonstrated track record of growing sales revenues through creative and strategic business development programs/initiatives to mid and senior level management

Knowledge & Skills Required

  • Proven ability to influence, negotiate and manage objections effectively
  • Strong relationship building, interpersonal, leadership, influencing and negotiating skills, and the ability to manage objections effectively
  • Resilient and able to deal with challenging situations in a positive manner
  • Experience in financial value proposition, business case and financial modeling skills 
  • Possesses an entrepreneurial spirit with demonstrated ability to drive change and influence the adoption of new ideas and strategies

Accommodations are available on request for any candidates that require an accommodation due to a disability or a medical need.  Please contact us at 416-599-4700 or by email at to discuss specific accommodations.

Job Title:
Senior Business Development Manager – BPO (Calgary)
Toronto, Ontario
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