Project Manager

Senior Project Manager (New Role)
Insurance Institute of Canada | Toronto (Hybrid) | $110K–$130K

IQ PARTNERS is recruiting on behalf of the Insurance Institute of Canada, which is seeking a highly organized and collaborative Senior Project Manager to lead and deliver a diverse portfolio of initiatives spanning both business and technology functions. This is a newly created role, reflecting the organization’s growing focus on structured, high-impact project delivery.

This role is responsible for planning, executing, and successfully closing projects that support organizational priorities, operational efficiency, and member experience. Working cross-functionally with internal stakeholders, the Project Manager will ensure projects are delivered on time, within scope, and aligned with business and IT strategic objectives. The ideal candidate brings a structured approach to project delivery while remaining adaptable in a dynamic environment.

Salary range: $110,000–$130,000, commensurate with experience.

About the Insurance Institute The Insurance Institute of Canada is the premier source of professional education and career development for the country’s property and casualty insurance industry. Established in 1899, the Institute is a not-for-profit organization serving more than 39,000 members across Canada through 19 volunteer-driven provincial institutes and chapters. Over 20,000 of those members are students and more than 17,000 are graduates who have earned the Chartered Insurance Professional (CIP) designation or Fellow Chartered Insurance Professional (FCIP) designation. The Institute is also a founding member of the Institute for Global Insurance Education (IGIE).

Duties & Responsibilities Project Delivery & Execution

• Lead the full project lifecycle from initiation through planning, execution, monitoring, and closure
• Develop detailed project plans, timelines, budgets, and resource requirements
• Define project scope, objectives, risks, and success metrics in partnership with stakeholders
• Ensure deliverables meet quality standards and business requirements

Stakeholder Engagement

• Partner with business leaders, IT teams, vendors, and external partners to drive alignment and accountability
• Facilitate architecture review groups, project meetings, steering committees, and status updates
• Communicate clearly with both technical and non-technical audiences

Risk & Change Management

• Identify risks and dependencies early and implement mitigation strategies
• Manage scope changes through structured change control processes
• Escalate issues appropriately while proposing practical solutions

Operational Excellence

• Promote project management best practices, tools, and governance
• Maintain accurate project documentation, reporting, and financial tracking
• Contribute to continuous improvement initiatives across project delivery frameworks

Typical Project Areas May Include

• Technology implementations and system upgrades
• Business process improvements
• Member-facing platform enhancements
• Data and reporting initiatives
• Vendor implementations
• Organizational change initiatives

Qualifications

Education

• Bachelor’s degree in business, IT, or a related field, or equivalent experience
• PMP, PRINCE2, Agile, or similar certification is considered an asset

Experience

• 7–10+ years of progressive project management experience (level may be calibrated based on seniority needs)
• Demonstrated success managing cross-functional projects involving both business and technology teams
• Experience managing projects within the education sector (e.g., universities, colleges, or similar institutions) is strongly preferred
• Experience working in institutions, associations, or similarly structured organizations is an asset
• Strong understanding of project governance, budgeting, and resource planning

Skills

• Proven ability to build strong relationships and act as a trusted advisor across business and IT teams
• Exceptional analytical and troubleshooting skills, with the capability to diagnose and resolve complex technical issues in high-pressure, mission-critical environments
• Excellent communication, organizational, and time-management abilities, ensuring clear information sharing and efficient workflow planning
• Proven technical leadership and project management skills, with experience driving and documenting large-scale infrastructure upgrades and migration initiatives
• Strong multitasking capability, with the ability to manage multiple concurrent projects, prioritize effectively, and make sound, data-driven decisions
• Adaptable and versatile, with a willingness to take on a broad range of responsibilities typical in a small, high-performing IT team
• Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders, internally and externally
• Comfortable navigating ambiguity and competing priorities
• High attention to detail with a proactive approach
• Ability to influence without direct authority

Work Environment

• Hybrid work model based in Toronto
• Collaborative, team-oriented culture
• Opportunity to lead meaningful projects that support professional education across Canada